Thailand: Grab delivery service riders protest against allegedly unfair rule changes

Hundreds of GrabFood and GrabMart riders staged a mass protest today (Thursday), against changes to delivery service rules, issued by their company which, they claim, have resulted in a reduction in their earnings.

The riders gathered in front of the Central World shopping mall in Bangkok’s Ratchaprasong area this morning, before proceeding to their company offices on Phetchaburi Road.

The riders say that the company has imposed a zoning system, which has forced them to operate within each zone instead of throughout Bangkok. They also complain that they are ordered to take two delivery orders at the same time, instead of one, which has reduced their orders and the fees they can charge.

The new rules say the riders, have restricted their rights and affected their earnings.

At the time of this report, the riders are continuing to rally in front of their company’s office.

Agencies