Referring to the recent video by a tourist that went viral on social media, the Airport & Aviation Services Sri Lanka said that what was said in the video is misleading and not the real picture at the airport.
Posting a video on social media recently, a tourist from US has claimed that he was forced to leave the country barely five hours after he had arrived saying the country was under lock-down and was offered no services.
He said the public transportation was not available and hotels and restaurants were also not in operation because of the lock-down.
Responding to the claims made by the tourist that he had booked a taxi service via a third-party website and it was not available once he came down to Sri Lanka, Shehan Sumanasekara, Director Chief of Operations (All Airports) and a Board member at Airport & Aviation Services Sri Lanka said they could not take any responsibility on third party services.
“However, if the reservation was not available when he arrived in Sri Lanka, he could have easily got a cab from the airport arrivals lobby, since we have ten travel counters with many taxi services,” he pointed out.
“In addition, if the tourist had not booked a hotel, he could have consulted our tourism counter at the arrival lobby from where he could have booked a hotel,” he added.
Mr. Sumanasekara said all the facilities were available and the relevant video was misleading and fabricated and it is not the real scenario in the country and at the airports.
Moreover, he said all the airports in Sri Lanka are fully opened for tourists and they only need a negative PCR test taken 72 hours prior to boarding the aircraft.
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